Wood customization is a systematic project and an indispensable process for the popular products in the market in recent years. Its implementation has a large technical difference from the traditional construction method, so it is a new process of understanding and practice. There is no specific standard process and it can only be explored in practice. The following whole wood custom implementation process is selected from the "Whole Wood Customization Industry White Paper".
Preliminary preparation work
→Found a project team
→ Develop a project process plan
Early follow-up work
→ Communicate with the master designer to understand the overall effect
→ Conduct grassroots communication with the on-site project manager
→ Determine the product plan, and the product workload, integrate the product list, and clarify the product material.
→Signing the contract stage
→ Thick measurement size, product deepening plan drawings, clear product style, size and function.
→ Re-measure the dimensions and finalize the drawings with the main project and the on-site project manager.
→Develop the product to deepen the order drawings, and the factory technical department will review the order.
Project start-up phase
→Design start production tracking
Project entry stage
→ On-site installation technology
→ hanging signage
→On-site quality inspection products
→ Install
Late rectification and acceptance of the project
→ Problem communication, finishing the order
→Rectification and acceptance
→Satisfaction survey
Project summary
→Project summary
→Data archive, warranty maintenance service
First, the pre-communication (communication content covers the task book and collecting information)
(1) Task book: proposed by Party A or the owner, and the project team shall formulate it.
Including usage function, age structure, determined area, business philosophy, style style, investment situation
The living room is for the owner's residence, and the design style should also depend on the owner rather than the designer, but the design details should be finalized by the designer. Understand that the owner should be clear about the owner's family structure (such as a family of three, three generations of the same family), age structure (such as children have been in elementary school, not married, parents have retired, etc.), family leading personality (such as wife-based Family, wife's hobby is European style or minimalism, etc.), economic conditions, occupation, etc.
Collect data and sort out the project process plan
The construction drawing stage (modeling, materials, practices) includes (renovation construction drawing; equipment construction drawing)
1. Design description, engineering material practice table, veneer material classification table, decoration door and window table
2, partition wall positioning plan, floor plan, floor plan, ceiling layout, enlarged plan
3, elevation map, section view
4, large sample, detailed map
Order management process, clear responsibility, set error correction mechanism, reduce contact list, improve efficiency, reduce error rate, reduce contracting (correction mechanism), and improve customer satisfaction.
form:
Second, the measurement and product deepening plan, the product deepening the single drawing stage
(1) During the measurement process: communicate with the customer or the person in charge of construction (as far as possible, the customer is on site)
Whole wood custom measurement instructions
1, measuring room reasons
The measuring room is a necessary step for the custom decoration of the whole wood. Before the decoration, a comprehensive measuring room is carried out to facilitate the planning of the whole wood customization. Generally, the designer and the owner should participate together to accurately measure the size of the home space.
2, measuring room standard
The standard of measuring rooms is accurate, precise and rigorous. It is forbidden to have the concept of “probablyâ€. Measurements do not require precision to 0.1 mm, but accuracy to 1 mm is also a must.
3, measuring room tools
What are the measuring tools? Paper, pen and ruler can't be less. It is best to choose a steel tape measure for the ruler. Generally, it can be 5 meters or 20 meters. The pen needs at least two colors to facilitate different marking of the measurement chart. It is best to prepare a few sheets of white paper. In addition to traditional measuring tools, there is now a more advanced instrument, the laser range finder, which accurately measures the size of a house.
4. Measurement measurement of quantitative room: Measure the length, width and height of each hall, and calculate the area of ​​each room with different uses. And make recommendations based on the owner's preferences and daily life habits.
Positioning measurement: In the measurement of this link, the position of the door, window and air-conditioning hole is mainly indicated, and the window needs a scalar quantity. In the measurement of the kitchen and Toilet, the position of the downpipe, the hole distance, the hole distance of the toilet pit, the distance from the wall, the position of the pipe, the position of the gas pipe, the distance under the pipe, and the position of the floor drain need to be accurately measured, so that in the future Accurate positioning in the design.
Height measurement: Under normal circumstances, the height of the house should be fixed. However, due to the different construction and structure of each house, there may be a certain gap. In the height measurement of the designer, it is necessary to carefully check whether there is a drop in the height of each area of ​​the room, so as to be accurate in the future design drawings. Nothing wrong.
Precautions for measuring houses:
1, the length of the line is correct
2, the angle is not biased
3, do not forget to measure the height of the house
4, do not forget to measure the door and window balcony, air conditioning hole, downpipe, opening door opening details, etc.
5, clear connection relationship
6, accurate measurement of water and electricity pipelines and connection relationship
7. If there are conditions after drawing the initial map, it is necessary to review it again. The result is the accurate layout of the original layout of the original house plan.
Step 1: Determine the relationship between the entrance, the restaurant, the living room, and the stairs (if any)
Step 2: Determine the function of the room, that is, determine the design study room, the elderly room, the children's room
The third step: determine the traffic line to meet the relationship between indoor action and furniture layout
Step 4: Determine the style, design the theme wall, choose the color
Third, sign the contract stage
(1) Swatch order: Confirm swatch (order time, order request, order person, order completion time)
(2) Sample customization and quality tracking: (design drawing completion time, drawing confirmation tracking, Party A confirmation tracking, production planning, material calculation tracking, material calculation confirmation, veneer procurement task release, hardware parts procurement task release, veneer procurement tracking , hardware procurement tracking, production process tracking.
(3) Print drawings (construction drawings and other Party A materials)
(4) The designer arrives at the site, the actual amount of work is counted, according to the construction drawings, the list is issued, the company quotes, and the contract is signed.
Extended reading: the living room partial adjustment pattern changes your old ideas
Fourth, product deepening plan, product deepening stage
On the basis of the concept map, in-depth design, analysis and comparison of the program. Customized wood production puts higher demands on the secondary deepening design and on-site release. Generally speaking, the secondary deepening design is completed by the technical personnel of the contracting enterprise. He needs to transform the design according to the design requirements of the project and the process capability of the factory. The design plan should be signed by the construction party. The line-off work is generally completed by the construction unit, and the line-off work should be more precise than the traditional decoration line. The line size is the basis for the secondary design of the processing plant, so the error should be controlled within a controllable range. “Precision line, deepening and deepeningâ€, through the collection of accurate measurement data on site, and deepening the design according to the data, transforming complex scenes into processable process drawings. From the deepening of the design phase, the factory should assign specialized technicians to the construction site.
Product deepening drawings cover functional analysis, traffic streamline analysis, and spatial analysis.
Modification and adjustment of the construction plan During the drawing, the designer can make some modifications and adjustments to some places that are different from the design effect. Of course, the owner may have some ideas and opinions to be revised, and the designer should deal with it in time. However, avoiding frequent revisions at this time will result in increased construction costs and costs, as well as the overall effect of the design.
After deepening the drawing, compare the contract list, check for missing vacancies, and adjust the contract. List the in-contract list and add a list outside the contract. The two sides negotiated. (Note: If the product is added after the contract is signed, a contact list is required to confirm the drawing plan and price. There is a basis for the final settlement.)
The designer must place the following information: processing list (consistent with the contract, signed by Party A) + plane index map + deepening the drawing
Note: The processing list should indicate: completion time, quality requirements, hardware supply content and other process requirements.
The space is limited, the following process, the breakdown is more detailed, will be shared in the next issue.
V. Connection stage (design and production connection)
1) Confirmation before the order is placed by the production department (secondary review of drawings, confirmation of furniture size, confirmation of the number of furniture) (design department and factory)
2) The design department will carry out technical disclosure with the factory (factory manager, quality inspection department, and order personnel). In the process of processing, if there are drawings, contact the design department in time to adjust the problem in time. If the problem is not raised in time, the production will be adjusted according to the wrong plan.
Production Process;
Production Planning Department: (release the billing task: release the veneer statistics task, release the special material statistics task, release the hardware accessories statistical task, veneer quantity evaluation, special material quantity evaluation, hardware parts quantity evaluation, release procurement task, procurement task tracking, The quality of the purchase quantity is confirmed, and Party A is confirmed according to the purchase result, and Party A confirms the change of opinion, confirms the correctness of the order, and arranges the production plan according to the procurement result and the installation order and the division rules. (Factory)
The person who deletes the bill is very important. It is an important link between the designer and the factory in the early stage. The requirements are: the drawings must be understood, the craftsmanship, the experienced personnel, and the simple CAD drawing. All drawings must be in the hands of the blanking personnel, who will split the parts and reach the various workshops in the form of a written form.
Sixth, design start production tracking: detailed production process supervision
(1), veneer group (processing process protection products, fill in detailed component code for each process)
According to the procurement result, the skin is selected (the veneer group selection result report)
Veneer and plate experiment (report results report of veneer veneer)
Cut leather → spell leather → pair of lines
Fill in the veneer project completion report
(2) Woodworking group (processing process protection products, complete component code for each process)
Inspection bill (woodworking group bill of materials inspection report)
Open wool → set thickness → send veneer group veneer → check veneer (carpentry group skin quality report) → hot press → set thickness → fine cut → edge banding → delivery machining group → fill woodwork project completion report
(3) Machining group (process protection products, fill in detailed part code for each process)
Process validation (machining process requirements report)
Plate confirmation (machine group quality inspection report)
Slotting→opening→opening→drilling→delivering assembly group→filling machining workload completion report
(4), assembly (processing process protection products, fill in the detailed component code for each process)
Quality inspection (assembly group quality inspection report)
Repair → assembly → delivery paint spray painting → delivery repair → fill in the assembly workload completion report
(5) Paint group (process protection products, fill in detailed part code for each process)
Quality inspection (paint group quality inspection report)
Primer → Drying → Topcoat → Drying → Delivery package group → Delivery package group → Fill in the paint workload completion report
(6) Packing group (protecting the product during the delivery process, filling in the detailed part code)
Quality inspection (package group quality inspection report, supporting inspection report) → packaging inventory (product number is correctly filled in) → supporting delivery → fill out the packaging workload completion report.
Delivery supervision: The delivery workshop must have a set of completed drawings, which are shipped in accordance with the drawings. Know the delivery of the product.
(7) Handling installation group (protection products for handling, placement and installation process)
Handling furniture to the numbered area
Furniture inspection (loss report on furniture damage)
Seven: Installation quality check (repair statistics report)
Installation supervision:
The designer and on-site installation are responsible for the product installation requirements, drawing + plane index map (included with factory delivery). The installer shall fix the installation according to the drawings, and contact the designer for adjustment if there is any problem during the installation process. If you do not install according to the drawings and do not communicate with the designer, resulting in installation errors, the installer adjusts itself, resulting in product rework, you need to write a contact sheet. In our factory, product problems were sent to the scene and photo records were needed. In short, the designer records the problems that appear on the spot and summarizes them. Communicate with factories and workshops to learn from experience. The above questions are not for the pursuit of personal responsibility, but for the implementation of responsibility, but for future projects, to avoid the same mistakes, everyone learn to grow together.
Eight: completion and acceptance
After the custom wood decoration and installation is completed, the supervision and construction unit shall conduct the acceptance of the single project. This is the final completion stage of the renovation project. The designer, construction unit and home improvement owner will accept the project and collect the balance of the project.
The main contents of the acceptance are: whether it meets the requirements of the design plan drawings; whether the production quality level meets the requirements; whether the materials meet the environmental protection requirements; the installation quality, especially the installation reliability; the appearance acceptance.
In the acceptance, some disputes will inevitably occur between the owner and the construction party. Most of them are mostly because the decoration effect is not ideal, and there is a gap with the original imagination; or the final settlement cost is much more than the original budget. At this time, properly handling the owner's dissatisfaction is a very important issue that the designer needs to pay attention to. After handling it, the owner will pay the project payment more smoothly, and will introduce new customers for you; otherwise, not only The end of the project is difficult to recover, and it will have a negative effect, affecting many new customer orders.
Nine: summary filing, warranty maintenance service
After the construction is completed, it is necessary to organize the design documents and save the relevant documents related to the engineering design. In addition, pay attention to the warranty maintenance period service of the project. Do not think that the renovation is over, it is over, and maintain a long-term good relationship with the owner, just another sales start.
(Original title: Whole wood custom standardized service process, very detailed!)
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