Emperor standard home to open "quality service? first pay" furniture era

The concept of paying in advance, this concept has been well known by many people, it first appeared in the field of e-commerce, is a seller's after-sales service system set to protect consumer rights. Nowadays, jumping out of e-commerce , the furniture industry has also opened the era of first-come compensation, and this is precisely led by the emperor.

On June 27, 2012, the launching ceremony of “Quality Service·First Payment” of Emperor Standard Home was held in the grand standard home factory. Zheng Hongxin, the chairman of Dihao's home, led all the employees of the company to take the oath of the collective media to formally launch the ceremony of “Quality Service·First Payment”, fulfilling the company's commitment and fulfilling corporate responsibility.

At the beginning of the launching ceremony, Mr. Zheng led all employees of the company, and jointly swore to the distributors and consumers across the country:

From this moment on, we will be committed to establishing the highest standards in the industry!

From this moment on, we will work hard for the efficient development of dealers!

From this moment on, quality service, pay first, I will stick to the end!

From this moment on, we must use the actual actions of the Emperor to practice the promise!

When it comes to doing it, never give up, keep the promise!

郑总带领员工集体宣誓 Mr. Zheng led the staff to take the oath

After the ceremony, Sina Home interviewed Peng Huan, the general manager of Emperor Standards Home, to answer some questions about the launching ceremony. General Peng told reporters that the significance of the launching ceremony is that everyone in the company, including employees, dealers, and terminal marketing personnel, feels the mission of the company. Everyone witnesses, remembers this historic moment, and promises to the society. Let all dealers and customers supervise and further improve the products and do better.

彭总接受新浪家居采访 Peng accepted an interview with Sina Home

"Quality service · first payment" is a slogan on the surface, which is actually a new understanding of the enterprise. Nowadays, all furniture companies are faced with the test of dealers and consumers' sense of identity and trust in enterprises. Enterprises must not only give everyone the things they can see from the safety and comfort of their products, but also be psychologically dealers. Dispel doubts with consumers. Moreover, as a company, the pursuit of quality should be a long-term, must-do thing.

When asked how to implement this work in the later period, Mr. Peng said that the specific procedures and standards have been improved and will be announced at the 13th Chengdu Furniture Fair on July 3, let the dealer know how to do it, who will be responsible What are the benefits, what kind of protection, and so on. After that, it will be implemented in three sections: First, the quantitative guarantee of product quality is one aspect; secondly, all personnel in the marketing center should manage the storefront for the dealers, establish a terminal service system, and enhance the sales ability of the store; The business logistics department's business transactions, including communication, documents, and data, must be confirmed at the point of time. The data is measured and resolved. For example, the speed of solving the problem is quantified within the specified time. Finally, the system is implemented in the process of consumers purchasing furniture.

The launching ceremony is a guarantee for dealers. The enterprise security system has been established to enable them to be more assured when they operate their products. For consumers, the value of the purchase process is felt through this service. And value-added, more comfortable. In the age of furniture in which this quality is covered by various forms such as price and style, the Emperor’s standard provokes the burden of this responsibility and dares to accept the supervision of all. The greater significance of it is that furniture companies should consider what kind of way to serve dealers, protect consumers, and understand what customers are not satisfied in the purchase process. The Emperor’s standard is to think hard and practice with practical actions before excavating this unsatisfied service.

The concept of the first payment into the furniture industry should be said to be an iconic leap. The era of “Quality Service·First Payment” led by Emperor Standard has arrived.

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